People can really be difficult sometimes. I had an experience sometime ago with a teenager from Langley that left me wondering about the lack of accountability and effort some people have.

I was teaching this student in a one-on-one online class. The goal was to help him learn how to annotate a book properly—a simple enough task. I figured the best way to do that was to give him a physical copy of the book, A Life of Knuckleballs, which I had written. Instead of just sending him a digital copy, I wanted him to have the real thing, something he could hold in his hands and interact with.

So, I ordered the book from Amazon and had it shipped directly to him. The tracking information showed that it was delivered. But the student said he never received it. At first, I thought maybe it was just a mix-up, so I asked him to check with his guardians or neighbors to see if they had taken the package by mistake. His response? “Nope, no one has it.” Okay, I thought, let’s sort this out.

Now, I could have sent him a PDF of the book by email. But the teenager claimed he had no access to a printer. And the point of letting him have a copy of the book was so that he could annotate directly on the pages. So, I thought, okay, let’s get the physical copy to him somehow.

I then reached out to the school manager, asking if he could deliver the book to the student’s address. The manager’s response? “I don’t live in Langley, and I’m not going to go there.” That was it. No willingness to help, no problem-solving, no accountability.

So here’s the deal: the teenager didn’t take responsibility for checking where the book had gone. Maybe he was being lazy, maybe he didn’t care enough to look into it further, or maybe he just didn’t want to deal with it. Or he lied about not receiving the book and just threw it into the garbage. But either way, he didn’t put in the effort. And the manager, instead of stepping in and helping out, just shrugged it off, saying he didn’t want to go the extra mile. So now, not only did the student fail to learn how to annotate, but he got out of doing any work at all. And the manager didn’t show any responsibility, either.

It’s frustrating when people don’t take ownership of their actions—or in this case, their lack of action. I was trying to help, but the student didn’t care enough to make sure the book got to him. And the manager couldn’t have been bothered to assist.

This whole situation made me realize that responsibility is becoming a lost art. It’s not about things always going perfectly—sometimes life happens. But when things go wrong, taking responsibility and making an effort to solve the problem is crucial. Instead, the teenager lied about not receiving the book (again, Amazon’s tracking information indicated the book had been delivered), and the manager couldn’t be bothered to help.

If you’re going to ask for help or try to learn something, the least you can do is put in some effort and take responsibility for your part in the process. Otherwise, don’t be surprised when nothing works out. It’s a shame that both the student and the manager didn’t do what they should’ve. And at the end of the day, it just left me feeling disappointed and frustrated with the whole situation.